.Five9 (FIVN) has been awarded the 2024 Aragon Analysis Innovation Honor for AI Connect with Centers and called an Innovator in 2 Aragon Research study Planet reports: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. The business was realized as one of the most important vendor in the AI Agent Operating systems report.At the center of Five9’s advancement is their eyesight for The brand-new CX, where Artificial Intelligence Professionals and AI-empowered Person Representatives collaborate to deliver hyper-personalized client knowledge. The provider recently introduced brand new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use innovation in market evolution and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The NEW CX, ou00f9 Brokers artificial intelligence et Representatives Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually also called a Leader in The Aragon Analysis Entire World for AI Representative Operating Systems in the ICC, 2025 and Aragon Research World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has been named a champion of the 2024 Aragon Study Technology Honor for Artificial Intelligence Get In Touch With Centers. Additionally, Five9 has been actually named a Leader in pair of Aragon Research study Entire world documents: AI Broker Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. This recognition coming from Aragon Study underscores Five9’s posture as a forerunner in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 record roles Five9 as the most
tactical supplier measured in
the document, identifying Five9 s important eyesight for AI-driven innovation in CX. At the core of this technology is actually Five9’s vision for The brand-new CX where AI Representatives as well as AI-empowered Human Brokers team up to provide hyper-personalized, simple and easy consumer expertises. By equipping services to provide transformative consumer interactions while lessening expenses as well as enhancing productivity, Five9 is preparing new specifications for AI-powered answers in the get in touch with center market.
AI is actually fundamental for developing phenomenal consumer expertises, and our company are actually honored to become determined through AragonResearch as innovative for our initiatives to propel the intelligent connect with facility onward, pointed out Jonathan Rosenberg, Main Technology Policeman as well as Chief of AI, Five9. Our focus has been, and are going to remain to be actually, helping companies deliver those expertises along with user friendly tools and also functionalities. Along with each brand-new advancement, we take a step forward for each Five9 as well as for the sector overall.
The Aragon Investigation Development honor pinpoints providers leveraging ideal use innovation to certainly not just adjust as markets transform, but to actively interfere with and also update just how their markets will definitely develop. Five9 was actually formally provided along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors ceremony.Five9’s devotion to development, especially its own eyesight for combinationing AI Professionals and AI-empowered Human Being Professionals, is specifying a brand-new requirement for just how organizations can deliver hyper-personalized as well as smooth customer expertises, mentioned Jim Lundy, Owner, CEO and Lead Professional, Aragon Analysis. This honor as well as report identity builds on Five9’s commitment to supplying artificial intelligence technologies for CX.
Earlier this year, the company launched brand new improvements, featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that completely transform the means firms move toward CX, driving better end results for each consumers as well as representatives. Concerning Five9. The Five9 Intelligent CX Platform, powered through Five9 Wizard AI, delivers a thorough suite of services to power AI-elevated customer adventures that supply much better service results and also Bring Delight to CX.
Our consolidated cloud-native offering permits hyper-personalized client knowledge and also additional inspired workers, creating every client interaction much more hooked up, simple and easy, and personal. Counted on by 2,500 +consumers as well as 1,400+ companions internationally, Five9 combines the electrical power of AI, our platform, as well as our individuals to drive AI-elevated CX.To find out more, go to www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Civil liberties Reserved.
The identity of an Aragon Investigation award victor is not a recommendation by Aragon Research study of any type of provider, item, or even company. Perspective source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FAQ. What primary awards carried out Five9( FIVN) succeed in 2024 coming from Aragon Investigation? Five9 succeeded the 2024 Aragon Study Advancement Honor for Artificial Intelligence Connect With Centers and also was actually named a Leader in two Aragon Research Planet files: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025.
What brand new AI items performed Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to completely transform client adventure control.Just how does Five9’s( FIVN )NEW CX vision impact customer support? Five9’s brand-new CX sight blends AI Professionals along with AI-empowered Individual Brokers to deliver hyper-personalized, simple and easy consumerknowledge while lessening expenses and enhancing productivity.
What was Five9’s( FIVN) critical opening in the Aragon Study Entire world 2025 record? Five9was actually installed as the absolute most strategic vendor in the artificial intelligence Agent Platforms in the ICC, 2025 record, acknowledging their tactical vision for AI-driven development in CX. When did Five9( FIVN) obtain the AragonStudy Development
Honor
?
Five9 was actually formally offered with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.